Refund policy

We offer refunds on purchases made of the goods, services, and digital products offered on our Website. To qualify for a refund, you must submit your request to us within 7 days of your purchase date by contacting us, via the Website, or email info@ebonycs.com. We offer refunds on any purchases of the goods, services, and digital products offered on our Website for the following reason(s) only: with receipt, unable to download, and Did not arrive on time .. Please note that we do not offer refunds for any other reasons other than those listed above.

You are required to ship your purchased goods back to us to receive a refund. We will not be able to issue you a refund if you do not ship the goods back to us. You will be responsible for paying all shipping and handling costs on any purchases that you are requesting a refund on. Please ship your purchased item(s) to us at the following address:

Ebony Concepts Solutions, LLC
Ebony Concepts Solutions, LLC, 13017 Wisteria Dr, #392, Germantown, MD 20874
United States